How a project works

Every project follows the same five steps, from the first conversation to the day you carry on without us.

The five steps

  1. Conversation.

    We start with where the company is going: your targets, your timeline and the team you have today.

  2. Diagnosis.

    We look at how work actually gets done: the roles, the reporting lines and where the time goes. This is where the people and AI questions get answered together.

  3. Plan.

    You get a clear written plan: which roles to create or change, which work AI can take on, and in what order.

  4. Build.

    We help put the plan in place: writing roles, setting up your hiring process, putting AI tools to work, and supporting the harder conversations.

  5. Handoff.

    We leave you with the tools and the process to keep going without us.

Why people and AI together

Advice on growth usually comes in halves. One adviser plans the hires; another automates the tasks. But a growing company faces one question: who, or what, should do this work?

Answering both halves together means you don’t hire for work a tool could do, and you don’t automate work that needs a person.